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Verizon’s stance against “net neutrality”

Rich Brooks of flyte.biz (and my favorite web designer / developer) hit a chord when he recently wrote about Verizon’s attempt to block free speech across their mobile network.  Rich writes: Verizon’s War on Free Speech Verizon gave us a sneak peek into what the US and the state of free speech might look like […]

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Seinfeld’s Marketing Lessons

Thank you John Moore of Brand Autopsy for the heads up on a fun, free ebook all about the lessons that Seinfeld, the “show about nothing” has given us on marketing. In this quick read, author and marketing guy Bill Gammell recounts some favorite episodes and enlightens us to the marketing lessons that can be […]

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Business Cards – Promotion or Turn-off?

It’s always amazing to see the business cards that people come up with.  Instead of taking advantage of an opportunity to get your marketing message out there, many business cards are so hokey, sleazy or generic that they do little to help.  Seth Godin recently did a post about business cards mistakes which hit a […]

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Heads up on “What Makes These Ads Good”

Michelle Golden of "Golden Practices" did a great post entitled "What Makes These Ads Good" about some recent ads she’s come across which really grabbed her. Michelle writes: "The first one reminds me of blogs that are written by professionals wanting to increase their business by providing useful information to people who buy what they […]

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A quick fix for business wisdom cravers

I happened upon a great post by Brand Autopsy’s John Moore which links to what he calls "Expresso Shots of Business Wisdom".  In this first slideshow, John focuses on the "only three strategies that exist to drive sales" and makes it painfully simple: 1. Get new customers. 2. Get more customers to buy more, more […]

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“Death of blogging” Revisited

Bob Bly did an interesting post yesterday about a new study by Forrester Research that "only 11% of IT decision-makers surveyed said blogging delivers substantial business value." Bob goes on to say: "That means nearly 9 out of 10 of those surveyed find little or no value in blogging. Does this new finding finally put […]

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Actions speak louder than words

Some recent interactions with with a possible vendor and my ISP have reminded me of how much more important actions are than words.  I wrote about the ISP in my recent post "7 Deadly Sins of Customer Service ". I was looking for a photographer to do some work for me, and found someone who […]

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7 Deadly Sins of Poor Customer Service

I’ve been an Earthlink customer for about 2 years.  They, in combination with Time Warner Cable who actually services the cable for them, have the monopoly in my area of NYC.  To be honest, I’d much rather use Cablevision, but I’m not in their "service area", so here I am. Over the past 6-8 months […]

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Cash flow, profitability and bookkeeping

Larry runs a marketing company in a suburb of Chicago.  He’s had a lot of success over the past year, but you’d never know it from what was happening with his bank account.  It seemed that whenever he sat down to write payroll checks or pay vendors he always came up short and often couldn’t […]

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Coaching your boss

As you may know I’m a big fan of Michael Hyatt, Pres. and CEO of Nelson Publishing and his blog "From Where I Sit".  His recent post entitled: "How To Coach Your Boss" really hits the nail on the head concerning relationships between employees and bosses.  It’s not always or only the employee who needs […]

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